You can request deletion of your Koodos parent account and all associated data at any time. You do not need the app installed to make this request.
How to request deletion
- Email [email protected] with the subject line "Delete my Koodos account".
- Send the request from the email address registered to your parent account, so we can verify it's you. If that inbox is unavailable, tell us and we'll verify another way.
- We confirm the request and delete your account and data. You'll receive a confirmation email when it's complete.
You can also follow the same steps on our dedicated page: koodos.app/delete-account.
What gets deleted
- Your parent account (email address and sign-in credentials)
- All child profiles (names/nicknames and avatar selections)
- All paired-device records and device identifiers
- All usage data and settings (screen-time limits, schedules, blocking configuration)
Deletion is permanent and cannot be undone.
Subscriptions
Deleting your account does not automatically cancel a subscription billed through an app store. Cancel the subscription in your Google Play or App Store settings as well — see Cancel or change your plan.