Support

Guides for setup, pairing, and fixing problems — for account-specific help, open Get Help in the Koodos parent app.

Setup & Installation

Download and install Koodos on your child's device, plus system requirements.

Pairing Devices

Pair, unpair, and move devices between child profiles in your parent account.

iOS Screen Time

Grant Screen Time permission, choose which apps to block, and understand block modes.

Account & Billing

Create a parent account, sign in, reset your PIN, and manage your Family Plan.

Troubleshooting

Fix offline devices, pairing issues, unlock problems, and uninstall cleanly.

Data & Privacy

Delete your account or specific data, and request a copy of what we store.